Autonomous AI Agents for Enterprise Workflow Orchestration in HR Platforms
DOI:
https://doi.org/10.15662/IJRAI.2024.0706034Keywords:
Autonomous AI Agents in HR, Enterprise Workflow Orchestration, AI-Driven Human Resources Automation, Intelligent HR Platform Integration, Agent-Based Process Automation, AI-Augmented Employee Lifecycle Management, Decision-Making Agents in HR Systems, Robotic Process Automation (RPA) Evolution, Enterprise AI Orchestration Architectures, Human-in-the-Loop AI Governance, Cognitive Workflow Automation, Multi-Agent Enterprise Systems, AI-Enabled Recruiting and Onboarding, Autonomous Decision Support in HR Platforms, Digital Workforce TransformationAbstract
Autonomous AI agents are an innovative approach to automating enterprise processes, including on Human Resources (HR) platforms. This work focuses on enterprise workflow orchestration – particularly in the HR domain – by enabling autonomous agents to undertake tasks using existing HR technology stacks. The goal of creating real-world enterprise applications leads to emphasizing the integration of these agents into standard HR platforms and ecosystems.
HR platforms manage a variety of workflows across the employee lifecycle, such as recruiting, onboarding, and performance management. Although these workflows often follow a step-by-step pattern with well-defined decisions at each stage, they are currently performed either fully by humans or by utilizing automation tools such as Robotic Process Automation (RPA). These workflows could also be fully automated through the deployment of autonomous agents that would interface with the HR platform and take decisions on behalf of their human counterparts.
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