Trusting ServiceNow AI to Deliver Business Value. International Journal of Research and Applied Innovations, [S. l.], v. 7, n. 5, p. 55–58, 2024. DOI: 10.15662/s3mbnm35. Disponível em: https://ijrai.org/index.php/ijrai/article/view/540. Acesso em: 29 apr. 2026.