AI-Driven Incident Prediction Models for Proactive IT Operations Management. International Journal of Research and Applied Innovations, [S. l.], v. 6, n. 6, p. 10015–10030, 2023. DOI: 10.15662/IJRAI.2023.0606028. Disponível em: https://ijrai.org/index.php/ijrai/article/view/456. Acesso em: 19 mar. 2026.